--- title: GSA Launches New Survey Tool for FSSI OS3 description: We salute and applaud the GSA Executive Team in Region 2 for their hard work developing and deploying the new Survey Tool for FSSI OS3. image: https://blog.cloverimaging.com/hubfs/FedGov/fedgov.jpg --- [![Clover-Wordmark-Blue](https://blog.cloverimaging.com/hs-fs/hubfs/Clover-Wordmark-Blue.png?width=201&name=Clover-Wordmark-Blue.png)](http://www.cloverimaging.com/?hsLang=en-us)   [![Linked In](https://blog.cloverimaging.com/hubfs/Clover%20Imaging%20Group%20July2017%20/Images/linkedin_small.png)](https://www.linkedin.com/company/clover-imaging-group) [![Twitter](https://blog.cloverimaging.com/hubfs/Clover%20Imaging%20Group%20July2017%20/Images/twitter_small.png)](https://twitter.com/cloverimaging) - ![map](https://blog.cloverimaging.com/hubfs/Clover%20Imaging%20Group%20July2017%20/Images/world-map.png) United States - [Canada](http://www.cloverimaging.ca) - [EMEA/EU](http://www.cloverimaging.eu) - [Australia](http://www.cloverimaging.com.au) - [Register](http://www.cloverimaging.com/register?hsLang=en-us) - [Log In](http://www.cloverimaging.com/login?hsLang=en-us) ![Loader](http://www.cloverimaging.com/images/ajax-loader-small.gif) Press enter to view all results [![cloverimaging](https://blog.cloverimaging.com/hubfs/Clover%20Imaging%20Group%20July2017%20/Images/logo.png "cloverimaging")](http://www.cloverimaging.com/?hsLang=en-us) - [Products](http://www.cloverimaging.com/company-overview#) - [Product Categories](http://www.cloverimaging.com/product-categories) - [Mono Laser Cartridges](http://www.cloverimaging.com/product-categories#mono-laser-cartidges) - [Color Laser Cartridges](http://www.cloverimaging.com/product-categories#color-laser-cartridges) - [Extended Yield Cartridges](http://www.cloverimaging.com/product-categories#extended-yield-cartridges) - [MICR](http://www.cloverimaging.com/product-categories#micr) - [Ink](http://www.cloverimaging.com/product-categories#ink) - [Postage Meter Supplies](http://www.cloverimaging.com/product-categories#postage-meter-supplies) - [Printer Parts](http://www.cloverimaging.com/parts) - [Brands](http://www.cloverimaging.com/imaging-overview) - [MSE](http://www.cloverimaging.com/imaging-overview/#mse) - [Dataproducts](http://www.cloverimaging.com/imaging-overview/#dataproducts) - [MICR Print Solutions](http://www.cloverimaging.com/imaging-overview/#micr-print-solutions) - [NuPost & ecoPost](http://www.cloverimaging.com/imaging-overview/#nupost-&-ecopost) - [Solutions](http://www.cloverimaging.com/company-overview#) - [Axess MPS](http://www.cloverimaging.com/axess-mps) - [Marketing Platform](http://www.cloverimaging.com/marketing2) - [Techlink 2.0](http://www.cloverimaging.com/techlink2) - [Partner Center](http://www.cloverimaging.com/company-overview#) - [OEM Conversion Program](http://www.cloverimaging.com/oem-conversion-program) - [Become a Dealer](http://www.cloverimaging.com/become-dealer) - [Video Center](http://www.cloverimaging.com/video-center) - [Eco-Services](http://www.cloverimaging.com/company-overview#) - [Environmental Sustainability](http://www.cloverimaging.com/env-sustainability) - [Collection Programs](http://www.cloverimaging.com/eco-services/#collection-programs) - [Clover Environmental Solutions](http://www.cloverimaging.com/eco-services/#environmental-solutions) - [Responsible Recycling](http://www.cloverimaging.com/eco-services/#responsible-recycling) - [OPRA](http://www.cloverimaging.com/eco-services/#opra) - [PrintReleaf™](http://www.cloverimaging.com/eco-services/#print-releaf) - [About Us](http://www.cloverimaging.com/company-overview#) - [Company Overview](http://www.cloverimaging.com/company-overview) - [Engineering & Technology](http://www.cloverimaging.com/engineering) - [Global Distribution](http://www.cloverimaging.com/global-distribution) - [Compliance & Certifications](http://www.cloverimaging.com/compliance-and-certifications) - [Careers](http://www.cloverimaging.com/careers) - [Locations](http://www.cloverimaging.com/locations) - [News Room](http://www.cloverimaging.com/newsroom) - [Contact Us](http://www.cloverimaging.com/contact) - [Blog](https://blog.cloverimaging.com/blog) # Clover Imaging Blog Created: May 09 2019 By: [Clover Imaging](https://blog.cloverimaging.com/blog/author/clover-imaging) [Back to All Posts](https://blog.cloverimaging.com/blog) - [Tweet](https://twitter.com/share) # GSA Launches New Survey Tool for FSSI OS3 ![fedgov](https://blog.cloverimaging.com/hs-fs/hubfs/FedGov/fedgov.jpg?width=781&name=fedgov.jpg) We salute and applaud the GSA Executive Team in Region 2 for their hard work developing and deploying the new **Pilot** **Survey Tool** for [FSSI OS3](https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gsa.gov%2Fbuying-selling%2Fpurchasing-programs%2Ffederal-strategic-sourcing-initiative%2Fthird-generation-fssi-office-supply-solution&data=02%7C01%7CJake.Rio%40CloverImaging.com%7C7116a1b75f874be59e8f08d6d225c69e%7Ceb8cefc0550f4dbcb5e4130da51c898b%7C0%7C0%7C636927457035297101&sdata=bmP7I0qrdvnpBf6VCDwz8zv6DBHglanCZsbMO9Bd3ZI%3D&reserved=0). The process is triggered after a Purchasing Manager or P-Card holder places a purchase order in GSA Advantage! A survey solicits feedback regarding satisfaction with the ordering experience. If “order / delivery” discrepancies are discovered, then they can be patterned and sent for corrective action. GSA is encouraged by a strong response rate and constructive feedback. For example, the survey has been useful in quantifying concerns with order cancellations. In the Office Supply environment, of the 19 remaining contracts on FSSI OS3 under the Purchasing Schedule, 17 will sunset in the first week of August 2019.  The last two will sunset in December 2019. The Requisition Channel for OCONUS volume, supported by six vendors, has its own timeline.   Reference the RFI that was posted last December for details. GSA is analyzing the results of this survey and exploring the next phase of this pilot. ## [BSA Web Site enhancements support](http://www.gsa.gov/schedule75) The language on the [BSA Website](https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbsa.memberclicks.net%2Fauthorizeddealers&data=02%7C01%7CSteve.Noyes%40cloverimaging.com%7Cdd994fbf721c402decd508d6ce330cb9%7Ceb8cefc0550f4dbcb5e4130da51c898b%7C0%7C0%7C636923115991553071&sdata=UojkJTnp58HqltMRlTSbnFbDoKD5lZoVf%2BPSF5NPIZk%3D&reserved=0) has been modified to reflect the scope of the imaging supply offering – “Ink and toner cartridges, maintenance kits, fuser assemblies, drum units. Does not pertain to printers, hardware, media or paper.” It also offers clarity concerning the terms from the four Authorized Imaging Supply Manufacturers, (Clover, HP, Xerox and Lexmark), and the consequences to “cure” in 48 hours. This amplifies the request to exclusively rely upon standard, uniform content, accurate cross references, and current images supplied by the four Authorized Imaging Supply Manufacturers to merchandise their GSA web site. This is a requirement for the 2019 Clover Authorized Federal dealer program. ## Sharing recent GSA Presentations This spring the GSA has communicated a variety of terrific presentations concerning 1. [Category Management Presentation](https://blog.cloverimaging.com/hubfs/FedGov/GSA%20Category%20Management%20Presentation%2c%203-28-19.pptx?hsLang=en-us) 2. [Pricing and Price lists](https://blog.cloverimaging.com/hubfs/FedGov/Pricing%20and%20Pricelists.pdf?hsLang=en-us) 3. [TAA Training](https://blog.cloverimaging.com/hubfs/FedGov/TAA%20Training.pdf?hsLang=en-us) 4. [Sales Tracking and Training](https://blog.cloverimaging.com/hubfs/FedGov/Sales%20Tracking%20Training.pdf?hsLang=en-us) 5. [Procurement Through Commercial E-Commerce Portals](https://blog.cloverimaging.com/hubfs/FedGov/Phase%202%20Market%20Research%20and%20Consultation%20(Section%20846)%20-%20FINAL%20April%202019.pdf?hsLang=en-us) Please watch for the June edition of this blog for an update on the new instructions on how to process a contract modification. This resource will be link driven, guided by an index, feature step by step screen shots, a repository of documents, a glossary of terms, provide the reason for rejection, and offer suggested corrective action. Please feel welcome to forward this blog, and invite others in your organization (in sales and the bid department) to register to receive our monthly updates. Author: [Clover Imaging](https://blog.cloverimaging.com/blog/author/clover-imaging) [![cloverimaging](https://blog.cloverimaging.com/hubfs/Clover%20Imaging%20Group%20July2017%20/Images/footerlogo.png "cloverimaging")](http://www.cloverimaging.com/?hsLang=en-us) ## clover imaging group ### Address: - 4200 Columbus Street - Ottawa, IL 61350 - Phone (866) 734-6548 -   ### Useful Links: - [Policies](http://www.cloverimaging.com/policies?hsLang=en-us) - [Contact Us](http://www.cloverimaging.com/contact?hsLang=en-us) - [All Products](http://www.cloverimaging.com/productlist?hsLang=en-us) - [New Products](http://www.cloverimaging.com/recently-released-products?hsLang=en-us) - [Video Center](http://www.cloverimaging.com/video-center?hsLang=en-us) - [MSE](http://www.mse.com) - [OPRA](http://www.oprausa.com/) - [Latin Parts](http://www.latinparts.com/en-us/) - [Depot International](http://www.depotintl.com/) ### Legal: - [Terms and Conditions](http://www.cloverimaging.com/terms-of-use?hsLang=en-us) - [Privacy Policy](http://www.cloverimaging.com/privacy-policy?hsLang=en-us) © 2026 Clover Imaging Group. All rights reserved. All rights reserved. All trademarks referenced are property of their respective holders and are used for identification purposes only.. Clover Imaging Group, MSE, Dataproducts, ecoPost, NuPost, Axess, Depot International, Clover Environmental Solutions, and their logos are trademarks owned by Clover Technologies Group, LLC, and may be registered in the United States and other countries. .